FAQs

Frequently Asked
Questions

We are based in Guangdong, China, started from 2020, sell to North America, Mid East, Southeast Asia, Northern Europe, Eastern Europe, South Asia, Africa, Eastern Asia, South America, Oceania, Western Europe, Central America, Domestic Market, Southern Europe.


How to Order
  • Who are we?

    We are based in Guangdong, China, started from 2020, sell to North America, Mid East, Southeast Asia, Northern Europe, Eastern Europe, South Asia, Africa, Eastern Asia, South America, Oceania, Western Europe, Central America, Domestic Market, Southern Europe.

  • How can we guarantee quality?

    Always a pre-production sample before mass production; Always a final inspection before shipment.


  • What can you buy from us?

    Blood Glucose Meter, Thermometer, Blood Pressure Monitor, Nebulizer, Hot And Cold Compress Pack.


  • Why should you buy from us and not from other suppliers?

    Shenzhen Yesiwell Industrial Co., Ltd is an OEM&ODM professional International business of healthcare products manufacturer. We are committed to developing, manufacturing and selling blood pressure monitors, thermometers, blood glucose meters, nebulizers, hot and cold compresses and other products.


  • What services can we provide?

    Accepted Delivery Terms: FOB, CFR, CIF, EXW, CIP, FCA, DDP, DAF; Accepted Payment Currency: USD, EUR, JPY, CAD, AUD, HKD, GBP, CNY, CHF; Accepted Payment Type: T/T, L/C, D/P D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow; Language Spoken: English, Chinese, Spanish, Japanese, Portuguese, German, Arabic, French, Russian, Korean, Hindi, Italian.


  • What is your minimum order quantity (MOQ)?

    Our MOQ varies depending on the product. For standard models of blood pressure monitors, thermometers, and glucose meters, we usually accept small trial orders to support new customers. Please contact us for detailed MOQ information.


  • Can you provide OEM or ODM service?

    Yes. We have a professional R&D team and advanced production lines. We offer OEM/ODM customization including product design, packaging, logo printing, and software interface adjustments.


  • What is the typical delivery time?

    Samples: 3–7 working days. Mass production: 15–35 working days, depending on order quantity and product type.


  • Do you provide after-sales service?

    Yes. All products come with a quality warranty. We provide technical support, quick replacement for defective items, and continuous service to ensure customer satisfaction.


  • Can I get a free sample?

    We provide samples at a discounted price. Sample cost can be refunded after official order confirmation.


  • How do you ship the products?

    We cooperate with international express (DHL, UPS, FedEx), air freight, and sea freight forwarders to provide flexible and cost-effective shipping solutions.


  • Are your products certified?

    Yes. Our products comply with international standards such as CE, FDA , ISO13485, ROHS,and other regional certifications. Please contact us for specific certificates.


  • Can you customize the packaging?

    Of course. We can design and produce customized packaging according to your requirements, including logos, colors, and box materials.


  • Do you accept small quantity trial orders?

    Yes, we welcome trial orders from new clients. This helps you test our product quality and market feedback before placing larger orders.


  • What kind of warranty do you offer?

    Most of our medical devices come with a 1–2 year warranty depending on the product type. During the warranty period, defective products will be replaced or repaired free of charge.


  • Can I visit your factory?

    Yes. We warmly welcome clients to visit our factory in Guangdong, China. If travel is not convenient, we can also arrange an online factory tour.


  • Do you provide product training or manuals?

    Yes. Every product is delivered with a user manual. We also provide training videos and online guidance to help your team and end-users understand the operation.


  • What markets do you mainly serve?

    We work with distributors, wholesalers, pharmacies, clinics, and e-commerce sellers across North America, Europe, the Middle East, and Asia.


  • How do you ensure safe shipping of medical devices?

    All products are packed in strong export cartons with protective materials. For sensitive devices like glucose meters and blood pressure monitors, we use shockproof packaging to minimize transport damage.


Build memories, perfect for outdoor travel, experience, feel free to contact us
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis Lorem ipsum dolor sit amet, Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis Lorem ipsum dolor sit amet,
CONTACT us
News & Blogs

If you are interested in our products, you can choose to leave your information here, and we will be in touch with you shortly.